TELEPHONE PROMPTS

There is no end to the expanding capabilities of the business telephone. While manufacturers have still to supply a model that will make a decent cup of coffee todays VOIP telephone systems streamline connections and reduce lost calls.

Easy On Hold can provide you with a complete package of Telephone Prompts starting with a Welcome Greeting. This is a professionally voiced recording designed to impress your callers.

Then comes the Auto Attendant. You are probably familiar with “Press 1 for Sales; Press 2 for Accounts Department” and so on. This form of Telephone Prompt is popular because it adds privacy, saves time and frees staff to attend to other tasks.

Some systems incorporate IVR (Interactive Voice Response) facilities where callers speak answers to the Telephone Prompts. The IVR helps protect all callers’ confidentiality and streamlines the pathway of incoming calls.

Other Telephone Prompts include Message Bank and After Hours Messages that can include directions to Record a request for a call back.

The experts at Easy On Hold will help prepare any scripts for you to approve and you can go online to choose the voice artists to record your Telephone Prompts.